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Home / Perubatan EN

GENERAL MEDICAL & NEFROLOGY DEPARTMENT

HEAD OF DEPARTMENT
DATO' DR. MUHAMMAD RADZI BIN ABU HASSAN

(Special Grade B)


INTRODUCTION
Internal Medicine Department is one of the specialised disciplines in Hospital Sultanah Bahiyah. This department focuses on providing both in-patient and out-patient medical services. Thus, Medical Department of Hospital Sultanah Bahiyah provides two different groups of services, i.e. out-patient services and in-patient services. Out-patient services are situated in Medical Clinic (MOPD), Endoscopy Unit, and Hemodialysis Unit. In-patient services are carried out in medical wards, namely ward 4C, 4D, 5C, 7A, 7B, and ICU.

VISION
To make Internal Medicine Department a centre of referral and excellence in the services of medical patient treatment and care.

MISSION
To give high quality medical services based on Malaysia Ministry of Health’s recommendations, featuring Corporate Cultures (Budaya Korporat), which are ‘Professional, Loving Service, and Teamwork’

CLIENT CHARTER
- each patient will be given high quality medical treatment at all times
- each patient will be treated with friendly, courteous, empathic, honest and sincere attitudes
- each patient will be guaranteed of his or her dignity. All information regarding illnesses and treatments will remain confidential and will only be disclosed to relevant parties with his or her consent.

 - each patient will be given clear explanations regarding the procedures and treatments required
- healthcare counseling and education are promised to be given to all patients who need them

OBJECTIVES
To become the specialist centre for follow up and referrals from other departments, health clinics, district hospitals, and private clinics from Kedah or other states

To give specialist level medical treatment and medical procedures to ensure patients remain stable, and to reduce complications or mortality

FUNCTIONS
- investigate and identify the specialist services needed by patients
- prepare internal referrals to other specialists in the hospital or other hospitals
- provide consultation services
- provide medical diagnostic services
- provide health education to patients or public in general

GOAL
Improve the people’s health standard via high quality medical services, and by being safe and fair at all times.

MAIN SERVICES PROVIDED

To become the specialist centre for follow up and referrals from other departments, health clinics, district hospitals, and private clinics from Kedah or other states

To give specialist level medical treatment and medical procedures to ensure patients remain stable, and to reduce complications or mortality

To provide health education to patients and public, especially regarding diabetes programmes and infectious/ retroviral diseases

As a centre for degree/ postgraduate student’s practical or elective training: -
- medical degree programme
- internal medicine specialist programme
- family medicine specialist programme
- continuous medical education programme
- House Officer training programme
- Medical student elective programme
- Department sponsored courses


 

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