image
1GovUC Email
MyCPD
HrMIS Portal
KKM Virtual Library
Revision of Registered Medical Officer
Ask Medical Specialist
Forms Downloads

image
Specialist Clinics Treatment Guidelines
Inpatient Guidelines in Ward
Visitors Hours
Accompany Patient in Ward
Bill Payment
Patient and Family Rights
Hospital Revenue

image
Health Insurance Scheme Foreign Workers
Treatment Charge for Foreign Workers
Malay Version Website
Home / Kerja Sosial EN

DEPARTMENT OF MEDICAL SOCIAL WORK



HEAD OF DEPARTMENT
None

INTRODUCTION

Medical Social Service is among one of the clinical support services under the Allied Health Professional Division of the Ministry of Health. The Medical Social Work Department in this hospital has been in operation since 16.12.1991, providing social services to patients with the aim of enhancing their social functions as well as to assist them to cope with psycho-social and emotional problems that affect their health. The department manages cases like child abuse, unwed mother, rape victim, domestic violence, individual with disabilities, care of elderly, financial assistance and medical implants/appliances. It works in collaboration with other medical professional teams, thereby contributing to comprehensive patient care. This effort is in tandem with the definition of the World Health Organisation where health is not merely an absence of disease but it also encompasses physical, mental, and social wellbeing of individuals. The department is located adjacent to the Continuous Education Centre at level 1, Medical Support Block, Hospital Sultanah Bahiyah.

VISION

To be a centre for asic-social treatment, able to build on the strengths of patients so that they will be more confident towards their own capabilities, thus enable them to refunction in society.

MISSION

To enhance the wellbeing of patients and assist them to restore their social function.

CLIENT CHARTER

1. 85 % of referred inpatient will be attended within 3 working days
2. Letter/Reports required for further treatment at Treatment Centres outside hospital will be prepared

    within 3 working days before the appointment treatment date.
3. Letter/Reports for aids application to external funding agencies will be prepared within 7 working days

    upon receiving completed application.

 

 


OBJECTIVES


To ensure psycho-social services are provided for patients in the treatment and rehabilitation process so as to derive maximum benefit from the medical treatment.
To assist in restoring patients’ social functions so that patients become productive, independent and able to return to the community with their limited abilities caused by their illness and afflicted injuries.

FUNCTIONS

Provide information on the social services and facilities offered in the community.
Provide information about and referrals to community resources and agencies.
Social, psycho-social and economic assessment for a comprehensive understanding of patients’ problems.
Provide emotional and moral support to disabled patients caused by illness.
Assist patients in understanding their illness and treatment received.
Report to the medical team regarding the condition and social problems faced by patients.
Collaborate with medical team in the treatment and rehabilitation of patients.
Act as Liaison Officer between hospital and government and/or  non-governmental agencies.
Assist patients to identify their problems.
Utilise existing hospital resources and facilities as well as identify community resources to help patients.

ACTIVITIES
Practical Assistance
o Financial
o Medical appliances/Prosthetis
o Socio-economic assessment
o Treatment cost
o Discharge planning
o Institutional placement at governmental or non-governmental institutions
o Networking with funding agencies and referrals


Supportive Therapy
o Negotiation
o Individual and family asicdic
o Advice/guidance
o Emotional support and motivation
o Crisis intervention
o Behaviour modification


Education & Teaching
o Talks associated with social problems to staff/IPTA/Community
o Practicum/Industry Training for 1st Degree and Master Programme University students


Research & Development
o Research on cases related to social problems and poverty Specific Task
o Hospital Volunteer Service
o Fund raising project such as Intraocular Lens (IOL) project to generate funds as a source of petty cash
o Participation in community projects of governmental and non-governmental asicdicons that are

   beneficial to the patients


Classification of Referred Case
o Child Abuse
o Rape Victim
o Abandoned case (baby/children/elderly)
o Domestic violence
o HIV/AIDS case
o Unwed mother
o Behavioural problem
o Poverty due to illness (eg. Malnutrition)
o Physical and Mental Disabilities
o Care of elderly individual
o Discharge problem/no family support
o Medical appliances/prosthetis
o Institutional placement


 

MULTIMEDIA

foto audio
video interaktif

WEB APPLICATION

fb hospital  Transfusion Fb  fkkm  Facebook JKN Kedah  rss  mobile web 

ONLINE SYSTEM

direktori e-Direktori

e-Aduan Manual Pengguna e-Aduan/ISPAAA


mohmohmohmohanmmohmohmohmohmohmohmoh