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Home / ICT EN

INFORMATION MANAGEMENT UNIT

 

HEAD OF UNIT 

Pn Amal bt Ibrahim (F44)

 

INTRODUCTION

Information Management Unit is a non-clinical supporting unit which operates under the Deputy Director (Administration). This unit ensures all system and development of information technology is being supervised to provide an efficient service to patients.  Hospital Sultanah Bahiyah is one of the hospitals selected for Hospital Information and Communication Technology (HICT)  project package 1 and  is categorised in the Total Hospital Information System (THIS).  Thus,  THIS system oversees the entire hospital  operation. This unit also monitors the implementation and maintenance of medical and non-medical systems such as HRMIS, e-notes, Inpatient, SMRP, Medical Report, TeleConsultation and Document Filing.   Other than system and networking  component, this unit also  coordinates activities and projects via Information Management Department, Ministry of Health. This unit has 6 staff comprising a Senior Information Technology Officer (F44), an Information Technology Officer (F41), a Senior Assistant Information Technology  Officer (F32), Two Computer Technicians (F17) and  a General Office Assistant (N4).

 

VISION

To strive towards excellence in Information Technology and Communication service through the use of  advanced technology.

 

MISSION

To ensure and coordinate efficient and effective usage of Information Technology to assist hospital service.

 

OBJECTIVES

§  To  provide quality ICT service and maintenance

§  To ensure the safety of ICT system and networking at all time.

CLIENT  CHARTER

§  Identifying damages / problems arises within 3 days after the lodged report.

§  Repair networking problem within 1 day after the lodge of complaints

§  Repair system problem within 2 days after lodge of complaint

§  Ensure maintenance of default computers and ICT equipment being repaired 5 days from date of complaint provided repair work is done by Computer Technicians themselves.

 

Main Activities

§  Total Hospital Information System Management

§  Management and Development of Application

§  Maintainence of ICT equipment system

§  Networking Management

§  ICT Asset Management

§  Development & Maintenance of Webpage

§  E-mail Management

§  ICT Training Management

§  ICT Inventory Management

 

 

MULTIMEDIA

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WEB APPLICATION

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ONLINE SYSTEM

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e-Aduan Manual Pengguna e-Aduan/ISPAAA


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